Dan Zhou Professor
Department of Business Administration
My research focuses on service innovation, digital innovation, servitization, data-intensive services, and supplier innovation.
Office:5thBuilding, Room 105.
E-mail:dan.zhou@zufe.edu.cn
ACADEMIC EMPLOYMENT
2026 – present Professor of School of Management,
Zhejiang University of Finance & Economics
2020 - 2025 Associate Professor of School of Management,
Zhejiang University of Finance & Economics
2016 - 2020 Associate Professor of School of Management,
Hangzhou Dianzi University
2013-2015 Assistant Professor of School of Management,
Hangzhou Dianzi University
VISITING EXPERIENCE
2022-2023 School of Hospitality Management at Penn State, State College, USA
July. 2018 University of Aegean, Chios, Greece
2016-2017 Mike Ilitch School of Business at Wayne State University, Detroit, USA
May. 2011 Tampere University, Tampere, Finland
PUBLICCATIONS
·Dan Zhou*, Seoki Lee, Marko Kohtamäki, Weiqi Dai, Xuerong Peng. Beyond “to servitize or not”: the U-shaped effect of servitization distinctiveness on manufacturing firm performance,Journal of Manufacturing Technology Management,2026, forthcoming.
·Dan Zhou*, Zhimin Chen, Qihong Wu, Weiqi Dai, Xuerong Peng. Digital platform capabilities, boundary spanning, and service innovation in manufacturing firms: a moderated mediation model [J]. Journal of Business & Industrial Marketing, 2026, 41(6):729-748.
·Dan Zhou*, Marko Kohtamäki, Xuerong Peng, Xiaolei Kong. How digital orientation impacts service innovation in hotels: The role of digital capabilities and government support [J].Tourism Economics, 2025,31(2):221-244.
·Xuerong Peng, Jiajia Zhu, Seoki Lee, Dan Zhou*, Wenhao Song, Tianyu Ying. Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023[J]. International Journal of Hospitality Management, 2024, 120, 103761
·Dan Zhou, Qihong Wu, Seoki Lee, Xin Li*, Kai Sun, Xuerong Peng.Unpacking the mechanism linking digital servitization and manufacturing firm performance: The role of the service networks and slack resources [J].Journal of Business & Industrial Marketing, 2024,39(2): 189-205.
·Dan Zhou, Mingqing Liao, Weiqi Dai*.How long-term orientation affects corporate entrepreneurship: The role of entrepreneurs’ prior experience [J].Journal of Management & Organization, 2024,30: 121-147.
·Dan Zhou, Mika Kautonen, Weiqi Dai*, Hui Zhang.Exploring how digitalization influences incumbents in financial services: The role of entrepreneurial orientation, firm assets, and organizational legitimacy [J]. Technological Forecasting & Social Change, 2021, 173, 121120.
·Dan Zhou, Tingting Yan*, Weiqi Dai, Junzheng Feng. Disentangling the interactions within and between servitization and digitalization strategies: A service-dominant logic [J]. International Journal of Production Economics, 2021,238:108175.
·Dan Zhou, Tingting Yan*, Lilong Zhao, Jingjing Guo. Performance Implications of Servitization: Does a Manufacturer’ Service Supply Network Matter? [J]. International Journal of Production Economics, 2020, 219: 31-42.
·Dan Zhou*, Mika Kautonen, Hecheng Wang, Lin Wang. How to Interact with Knowledge-intensive Business Services: A Multiple Case Study of Small and Medium Manufacturing Enterprises in China [J]. Journal of Management & Organization, 2017, 23(2), 297–318.
·Dan Zhou*, Mika Kautonen, and Jiang Wei.The Effect of External KISA on Innovation in Manufacturing Firms [J]. Innovation, 2015, 17(4), 508-523.
·Yang Liu, Jiang Wei*, Dan Zhou, Ying Ying, Baofeng Huo.The Alignment of Service Architecture and Organizational Structure [J]. The Service Industries Journal, 2016, 36 (9-10), 396-415.
·Hui Zhang*, Mingfei Zhou, Huguang Rao, Dan Zhou. Dynamic simulation research on the effect of resource heterogeneity on knowledge transfer in R&D alliances [J]. Knowledge Management Research & Practice, 2020: 1-17.
BOOK/CHAPTER
·Dan Zhou,Weiqi Dai, The Implication of Digital Servitization [M]. Zhejiang University Press, Hangzhou, 2024. (Chinese)
·Jiang Wei, Dan Zhou, The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China, In book: Service Innovation [M].Springer,pp.251-268, 10 June 2016
·JiangWei,DanZhou. Interactive Development between Producer Services and Manufacturing Industries [M]. Science Publisher, Beijing, 2011. (Chinese)
·DanZhou, JiangWei. Interaction between Knowledge-intensive Business Service Providers and Manufacturing Firms: Mechanism and Path [M]. Zhejiang University Press, Hangzhou, 2015. (Chinese)
TEACHING EXPERIENCE
Courses offered at the School of Management at Zhejiang University of Finance & Economics:
·Management Communication (undergraduate, English, Chinese);
·Academic Writing (doctoral student, postgraduate, Chinese, English)
